Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for Search instead for Did you mean: Guidelines We have new content about cartridges, Click here to check it out!
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
New member06-04-2019 12:32 PM - edited 06-04-2019 12:32 PM
HP Recommended Product: Pavilion 13 Operating System: Microsoft Windows 10 (64-bit)Got a problem with connecting Samsung printer to my new laptop. Printer is M2070 and was used before successfully with other laptop. But I had to replace it with Pavilion 13", Win 10 Home x64, i5 1.6 GHz, 8 GB RAM.
I tried to connect it wirelessly and with the cable, all software was installed from CD with drivers which was included with the printer. After succesfully installing all software, the printer prints normally a test page. And this is the end of successful work. When I try to click on Samsung Easy Printer Manager or Easy Document Creator, there is no response. Not a single process starts. I tried to open the applications as administrator, tried as well to run them in compatibility mode with win 7 and others, no change.
I did install and uninstall the software couple of times, no change. I have a feeling, that it is more laptop issue than the printer. Anyone have any idea what I can do to be able to use this device properly?
